Thanks for shopping at www.lednationusa.com

If you are not entirely satisfied with your purchase, we’re here to help.

Returns Eligibility

Products may be returned within a 15-day period from delivery date.

Items must be in new, unused condition and remain in their original packaging.

Partial or incomplete returns of orders are not permissible. Only entire orders qualify for return processing.

Restocking Fee & Shipping Costs.

A restocking fee amounting to 20% of the product’s original purchase price, as well as all applicable shipping expenses, will be deducted from the refund amount.

Customers are solely responsible for any additional charges incurred during the purchase process, including but not limited to transaction or payment service fees.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Warranty: Dead pixels in the led modules is covered by a 6 month warranty. All other components have a 3 year warranty.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Items Missing or Damaged in Transit

Please report any missing or damaged items within 15 days of delivery. Claims after this period will not be accepted. Include your order number, a description, and photos when contacting us.

Contact Us

If you have any questions on how to return your item to us, contact us.  Call to 1 (888) 590- 1720  or send email to info@lednationusa.com

Disclaimer: Legal information is not legal advice. Read the disclaimer.